一、移除负面反馈

Regarding your order feedback with {$ShopName}

Dear {$BuyerName}, 

Greetings from {$ShopName}.

Thank you for your recent purchase of

{$Product|raw}

We are sorry to see you were dissatisfied with shopping experience. HOWEVER, we'll try our best to resolve the issue, and make the situation right. Could you please give us a chance to address your concerns?

{$contract_link}

If you do not mind, could you kindly help us update your comments after the issue has been resolved on the following link:

Just visit:

{$买家所留的Feedbacks列表链接}

Then choose the completed feedback to revise it.

If the link isn’t available, could you try it in the following instructions below:

1.Go to your Amazon account.

2.Enter Account page, drag the page to the bottom of the page.Click "Seller Feedback Submitted By You" under Personalization plate.

3.Find the item in the new page, and click  "Remove" link next to the feedback you would like to remove.

If there is no "Remove" option next to a comment, the removal period maybe have expired. 

Your assistance has been extremely helpful in improving our service. Thank you very much for your time! 

Sincerely, 

{$ShopName} Customer Service Team

二、索取好评

How is your order?

Dear {$BuyerName},

Greetings from {$ShopName}.

Thank you for your recent purchase of 

{$Product|raw}

Have you got the item? You are our valued customer and we are contacting you in regards to the satisfaction level of products you ordered from us. 

Any questions about our products or service, please do not hesitate to contact us and we will do our best to solve and improve it.

And it will be highly appreciated if you could take a moment to share your shopping experience with other customers.

{$ReviewUrl|raw}

Thank you again for your time and continuous support.

Sincerely yours,

{$ShopName} Customer Service Team

三、新品推广

New Release of Our Items

Dear {$BuyerName},

Greetings from {$ShopName}.

Thanks for your previous support.

We would like to recommend our new products to you as below:

{$产品链接}

Based on superior quality and reasonable price, they have met with warm reception in the market. And we think you don’t want to miss it, either.

Any other questions, just let us know.

Best regards

{$ShopName} After-sales Customer Services

四、下单关怀

Your order has been confirmed!

Dear {$BuyerName},

Good day.

Thanks for your order and it is a great honor to serve you.

We are arranging the shipping for you now. 

Normally, it will take 10-18 days for delivery. Please be patient and wait for a few days.

Any other needs, please contact us directly.

Thanks and best regards

Yours truly,

{$ShopName} After-sales Customer Services